New Otani Hotel - Tokyo

4-1 Kioi-Cho, Tokyo, Japan, 102-8578  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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New Otani Hotel - Tokyo

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Editorial review:

The gardens and grounds are absolutely gorgeous at this large, yet relaxing hotel. The service can't be beat, and the rooms have nice furnishings. Some of the rooms are a bit small and some felt that the service was cold. But most people had an enjoyable experience.

Overview

New Otani is a 17-story hotel in an upscale area of Tokyo providing a sauna, a health club and a seasonal outdoor pool. With accents of French architecture, the hotel was built in 1964 and renovated in 2007.

The hotel lies within 5 minutes' walk of Chidoriga-fuchi Park, New Otani Art Museum and Toyokawa Inari Shrine and Temple. Guests can get to Tokyo city center, which is 4 km away.

Imperial Palace is 1.8 km from the hotel and Tokyo Metropolitan Government Office is 4.0 km away.

The metro station Akasaka Mitsuke is easy to reach. There is Haneda airport at a 15 km distance.

Rooms

The comfortable hotel comprises non-smoking rooms with traditional décor appointed with an iron with ironing board, climate control, cable television, an in-room safe and Wi-Fi. Some rooms feature a magnificent view over the city. They come with a kettle and a fridge as well as bathrooms with dressing gowns, a shower and a hairdryer.

Eat & Drink

A broad variety of international dishes is served at the 24-hour restaurant. Refreshing drinks are offered in the café bar. Guests can wine and dine at Kyubee and Kafeandodainingu Satsuki, located in the neighborhood.

A continental breakfast is served and charges are applicable.  All visitors are offered a american breakfast for a fee.  A buffet breakfast is served at affordable prices. 

Services

Offering bicycle rental services, New Otani Hotel induces guests to explore the area.

Relax

A Jacuzzi and a spa lounge are available on site. A fitness club and a gym are provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   1479.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Executive/club floor
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 11 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of JPY 5940 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel New Otani Hotel - Tokyo Tokyo location
Show big map »

Hotel Address:

4-1 Kioi-Cho, Tokyo, Japan, 102-8578

Get directions
City Center
  • Tokyo
    2.5 mi
Airports
Train Stations
  • Yotsuya Station
    2300 ft
  • Iidabashi Station
    1.6 mi
Underground stations
  • Akasaka Mitsuke Station
    1700 ft
  • Hanzomon Station
    3000 ft
Restaurants
  • Garden Lounge
    200 ft
  • View & Dining The Sky
    200 ft
Parks
  • New Otani Art Museum
    400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    1479

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Rooms and availability

New Otani photos Room
Premium Double Room
Bed type: Double bed or Twin beds
Size: 485 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    New Otani photos Room
    Deluxe Spacious Room
    Bed type: Double bed or Twin beds
    Size: 475 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      New Otani photos Room
      Standard Double Room
      Bed type: Double bed or Twin beds or King-size bed or Double bed
      Size: 390 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Standard|The Main Double

      Room facilities
        New Otani photos Room
        Standard Tower Double Room
        Bed type: Double bed or 2 Single beds or King-size bed or Twin beds
        Size: 390 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard|Tower Single Garden Tower

        Room facilities
          New Otani photos Room
          Standard King Room
          Bed type: King-size bed
          Size: 390 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Quality King Rooms 280-sq ft. • Free Wi-Fi. • Complimentary 2 bottles of water. • Non Smoking Room basis, Smoking Room requested upon check in. • Free Car Parking. • Front Office 24/7 service.

          Room facilities
            New Otani photos Room
            Standard Tower King Room
            Bed type: King-size bed
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Standard Tower Triple Room
              Bed type: Sleeping arrangements for 3 persons
              Size: 540 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Standard|Tower Triple Garden Tower - Breakfast included

              Room facilities
                Tower Junior Suite
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information
                Room facilities
                  New Otani photos Room
                  Junior Suite
                  Bed type: Double bed or Twin beds or King-size bed
                  Size: 755 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  — Less information+ More information
                  Room facilities
                    New Otani photos Room
                    Junior King Suite
                    Bed type: King-size bed
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    — Less information+ More information
                    Room facilities
                      New Otani photos Room
                      Deluxe Double Room
                      Bed type: Double bed or Twin beds or King-size bed or Double bed
                      Size: 485 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        New Otani photos Room
                        Deluxe King Room
                        Bed type: King-size bed
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information
                        Room facilities
                          New Otani photos Room
                          Premium Deluxe Double Room
                          Bed type: King-size bed or 2 Single beds
                          Check Prices
                          • Free Wi-Fi
                          — Less information+ More information
                          Room facilities
                            New Otani photos Room
                            Premium Deluxe King Room
                            Bed type: King-size bed
                            Check Prices
                            • Free Wi-Fi
                            — Less information+ More information
                            Room facilities
                              New Otani photos Room
                              Executive Standard Twin Room
                              Bed type: Double bed or 1 Single bed or Double bed or Twin beds
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information

                              Deluxe|Executive Single "ZEN" Standard

                              Room facilities
                                Business Double Room
                                Bed type: Double bed or 1 Single bed
                                Size: 280 sq. feet
                                Check Prices
                                — Less information+ More information

                                How to reach hotel

                                hotel New Otani Hotel - Tokyo Tokyo location
                                Show big map »

                                Hotel Address:

                                4-1 Kioi-Cho, Tokyo, Japan, 102-8578

                                Get directions
                                City Center
                                • Tokyo
                                  2.5 mi
                                Airports
                                Train Stations
                                • Yotsuya Station
                                  2300 ft
                                • Iidabashi Station
                                  1.6 mi
                                Underground stations
                                • Akasaka Mitsuke Station
                                  1700 ft
                                • Hanzomon Station
                                  3000 ft
                                Restaurants
                                • Garden Lounge
                                  200 ft
                                • View & Dining The Sky
                                  200 ft
                                Parks
                                • New Otani Art Museum
                                  400 ft
                                Hotel information
                                • Check-in:
                                  from  2 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2007
                                • Number of floors:
                                  17
                                • Number of rooms:
                                  1479

                                Hotel Awards

                                JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in Japan

                                Use Badge

                                New Otani Location

                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                Route Planner
                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                What's nearby

                                Tourist attractions

                                Places of interest

                                • Ichigaya Station - 3700 ft
                                • Tokyo Metropolitan Government Building - 1.0 mi

                                Train stations

                                • Yotsuya Station - 2000 ft

                                Shopping areas

                                • Tokyo Midtown - 1.1 mi

                                Monuments and Landmarks

                                • Yasukuni Shrine - 1.0 mi

                                Stadiums

                                • Tokyo Route 246 - Gran Turismo Track - 2700 ft
                                • Meiji Jingu Stadium - 1.1 mi

                                Museums

                                • National Art Center - 1.1 mi

                                Parks

                                • Chidorigafuchi - 4300 ft

                                Theaters

                                • National Theatre of Japan - 2300 ft
                                • National Theatre - 2300 ft
                                • Suntory Hall - 1.0 mi

                                Underground stations

                                • Akasaka Mitsuke Station - 1400 ft
                                • Hanzomon Station - 2700 ft
                                • Akasaka Station - 3000 ft
                                • Tameike Sanno Station - 3300 ft
                                • Aoyama Itchome Station - 4000 ft
                                • Yotsuya Sanchome Station - 5000 ft
                                • Roppongi Itchome Station - 1.1 mi
                                • Gaienmae Station - 1.1 mi
                                • Toranomon Station - 1.1 mi

                                Public parking

                                • National Diet Building - 3300 ft

                                Local attractions

                                • Bicycle Culture Center - 5000 ft
                                  1-9-3 Akasaka, Minato
                                • 21 21 DESIGN SIGHT - 5200 ft
                                  9-7-6 Akasaka, Minato
                                • Suntory Museum of Art - 1.0 mi
                                  9-7-4 Akasaka, Minato
                                • Fire Museum - 5100 ft
                                  3-10 Yotsuya, Shinjuku
                                • Yasukuni Shrine - 1.0 mi
                                  3-1-1 Kudan-kita, Chiyoda

                                Near the hotel

                                • New Otani Art Museum - 400 ft
                                  4-1 Kioi-cho, Chiyoda
                                • Hie Shrine - 3000 ft
                                  2-10-5 Nagata-cho, Chiyoda
                                • National Diet Building - 3600 ft
                                  1-7-1 Nagatacho, Chiyoda
                                • Kensei Kinenkan - 3800 ft
                                  1-1-1 Nagatacho, Chiyoda
                                • Toyokawa Inari Shrine and Temple - 1700 ft
                                  1-4-7 Moto-Azabu, Minato
                                • National Diet Library - 3100 ft
                                  1-10-1, Nagatacho, Chiyoda
                                • Meiji Kinenkan - 3800 ft
                                  2-2-23 Moto-Akasaka, Minato

                                Restaurants nearby

                                • Garden Lounge - 200 ft

                                  Address: Kioicho
                                  Phone: +81 3-5226-0246

                                  66% likes this, based on 42 reviews
                                  Price Range: USD 30 - USD 49

                                • La Tour D'Argent - 200 ft

                                  Address: 4-1 Kioicho
                                  Phone: +81 3-3239-3111

                                  61% likes this, based on 23 reviews
                                  Cuisine: French
                                  Price Range: USD 75 - USD 346

                                • Kafeandodainingu Satsuki - 200 ft

                                  Address: Kioicho
                                  Phone: +81 3-5275-3177

                                  71% likes this, based on 40 reviews
                                  Price Range: USD 11 - USD 31

                                • View & Dining The Sky - 200 ft

                                  Address: 4-1 Kioicho
                                  Phone: +81 3-3238-0028

                                  61% likes this, based on 21 reviews
                                  Price Range: USD 50 - USD 100

                                • Aux Bacchanales Kioicho - 300 ft

                                  Address: 4-1 Kioicho
                                  Phone: +81 3-5276-3422

                                  67% likes this, based on 48 reviews
                                  Cuisine: French

                                Hotel information
                                • Check-in:
                                  from  2 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2007
                                • Number of floors:
                                  17
                                • Number of rooms:
                                  1479

                                Hotel Awards

                                JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in Japan

                                Use Badge

                                Hotels nearby
                                Tokyo Green Palace
                                3 stars
                                0.7 km
                                Diamond Hotel Tokyo
                                3 stars
                                0.9 km
                                Cities nearby

                                New Otani Reviews

                                Guest reviews are submitted by our customers after their stay at New Otani

                                Average guest rating

                                8.2out of 10
                                Fabulous
                                Based on 212 reviews

                                Guest reviews

                                • Group of friends
                                  4.2

                                  It was well located for the metro.

                                  We stayed in the Garden tower. We had a twin room with no real view to note and the hotel is a complicated maze to navigate. The beds were really uncomfortable although the room must have been upgraded, at least partially, this century. I don't think the garden is all that amazing, if you are visiting in season there are plenty of parks with better foliage. If you prefer modern western luxury/boutique hotels then the convenience of the metro lines probably isn't going to offset the very average hotel.

                                • Family with children
                                  7.0

                                  Good location, near Fish market and Ginza Limousine bus service to and from Narita to hotel and pick up point for package tours. Good foods in Akasaka areas and near to Metro station. Good garden and surrounding. Late check out. Big rooms. Concierge speaks good English

                                  Building a little old. Key instead of card for room access. Expensive breakfast in restaurants within hotel.

                                • Single
                                  8.2

                                  Staff and location are excellent. Subwaystations are very close and Akasaka with all the nice restaurants and bars is just 5 minutes walking away.

                                  Hotel is bit of old glory, needs a make over. Internet is free in lobby, should be free in room as well.

                                • Single
                                  6.6

                                  Very nice and relaxing japanese Garden, Very nice and polite stuff

                                  very high price for Breakfast, Breakfast not included in the high Room Rate

                                • Single
                                  10.0

                                  Clean, comfortable, spacious rooms for Japan, courteous staff, great value, great restaurants and very conveniently located to the Marunoichi subway which gets you to everywhere in Tokyo. The Ginza is 10 minutes away as well as Shinjuku for shopping. It's also very close to Government offices including all the Embassy's.

                                • Group of friends
                                  8.8

                                  Staff efficiency and services available

                                  Difficulty finding our way around. This hotel is far too large for our comfort.

                                • Couple
                                  7.4

                                  The back entrance/exit was a few meters away from the Tokyo subway station. The hotel was very clean and the staff were very courteous and polite, service was excellent. The bathroom was twice the size of normal Japan bathrooms which were really small.

                                  Since the hotel was rated 5-star here in Booked.net, we were expecting something fancy. Exactly what was lacking, I cannot say but the overall experience fell short of our expectations. We booked a standard double/twin "garden tower" room and we got semi-double. We wanted to transfer to a twin to get a slightly larger bed but the hotel was fully booked. We got a corner room, which was nice but it didn't compensate for what we felt was lacking. We stayed in 4 hotels in our trip to Japan, and in comparison to other hotels, the difference was the corner room with the city view, a bigger room and a larger bathroom as compared to other hotels. Restaurants were very expensive. Cheapest breakfast was the Y2,200 continental breakfast (all bread), which was not wortih it. We ended up having Western breakfast (with rice, bacon, congee, cereal) was at Y2800, which was better but still not worth it. Staff rendered excellent service. I believe the problem was in classifying this hotel as 5-star, which I believe it isn't. It's nice but not 5-star in my opinion.

                                • Older travelers
                                  10.0

                                  A very impressive hotel with a fine array of dining options

                                • Family with children
                                  7.0

                                  Got a fair price through Booked.net. Near a subway hub.

                                  Room was old, not what I would expect from a five star hotel. Should probably drop the word "New" from the name. Charged for Internet access.

                                • Group of friends
                                  9.2

                                  * The city views * The hotel robes/kimono (which we decided to purchase from the hotel store downstairs- however, may I suggest an in room catalogue so that guests are aware that these items are available for purchase) * Large bathroom

                                  * Wifi internet access for multiple computers in our room was difficult. My friend and I both had laptops, and paid for internet access. However the facilities in the room for internet access were such that it was only possible for one laptop to connect. We spent a lot of time on the telephone with IT support to enable us to gain internet access on the second laptop.

                                • Single
                                  9.6

                                  The garden of the hotel is quite unique and a pleasure to watch and walk through. The Hotel staff is very professional and patient. Very comfortable and efficient design of the room.

                                  The most noisy toilet, when refilling, that I can remember to have experienced in Japan.

                                • Family with children
                                  5.8

                                  We chose it as a luxury splurge for the last night of our holiday in Japan. The room was a deluxe triple, and quite spacious for Japanese standards, with a separate sitting room.

                                  We were very disappointed that the room was not ready at 2pm, the official check-in time, and had to wait another 1.5 hours. My complaints to the front desk staff were ignored. We found one staff member to be quite disinterested in our enquiries at the bell desk, but the next day, another was quite helpful. Many of the reasonably-priced eateries on the lower level were closed, and due to the hotel's island-like location, it was a hassle to cross the very busy road around the hotel to find anywhere else to eat, so we ended up paying a premium for an ordinary basic Japanese meal. We wouldn't stay here again, because for the price of the room, the hotel doesn't offer good service, is big and sprawling, with little atmosphere.

                                • Couple
                                  9.6

                                  The staff were incredibly friendly and helpful and the hotel itself is extremely impressive. Our room in 'The Main' was beautiful and every detail was so well thought out, it made our honeymoon stop over really special. Thank you!

                                • Group of friends
                                  7.4

                                  Hotel staff was very attentive and the food of restaurants was great (quite expensive, but great...)

                                  Some decoration/design are kind of old - actually it is not a complaint, but they should update something like walls, floor, etc...

                                • Couple
                                  8.8

                                  Staff very helpful. Lovely views of Tokyo.

                                  Hotel very big and food very expensive.

                                How to reach hotel

                                hotel New Otani Hotel - Tokyo Tokyo location
                                Show big map »

                                Hotel Address:

                                4-1 Kioi-Cho, Tokyo, Japan, 102-8578

                                Get directions
                                City Center
                                • Tokyo
                                  2.5 mi
                                Airports
                                Train Stations
                                • Yotsuya Station
                                  2300 ft
                                • Iidabashi Station
                                  1.6 mi
                                Underground stations
                                • Akasaka Mitsuke Station
                                  1700 ft
                                • Hanzomon Station
                                  3000 ft
                                Restaurants
                                • Garden Lounge
                                  200 ft
                                • View & Dining The Sky
                                  200 ft
                                Parks
                                • New Otani Art Museum
                                  400 ft
                                Hotel information
                                • Check-in:
                                  from  2 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2007
                                • Number of floors:
                                  17
                                • Number of rooms:
                                  1479

                                Hotel Awards

                                JapaneseHOTEL AWARDSRecommendedTokyoNew Otani

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in Japan

                                Use Badge